Skills & Processes

Conducting and synthesising user research
Human-centered design
Facilitating Lean and Agile UX design sprints
Interaction and interface design
Facilitation of daily stand up meetings
Client presentations
Kanban
User Flows
Wire Flows
Scrum
Active listening
Empathy
Efficient communication
Client engagement
Presentations
Competitive analysis
Contextual studies
User interviews
Information architecture
Content design
Card sorting
Concept mapping
Storyboarding
Experience mapping
User journeys and flows
Site mapping
Empathy maps
Affinity mapping
Persona creation
Rapid prototyping
UX copywriting
Wireframing
Usability testing

Software

Figma
Sketch
Sketch Design Systems/Libraries
Axure
Jira and Trello
Lucid Chart
Optimal Sort (Card Sorting Tool)
Mural
Miro
InVision
Adobe Photoshop
Adobe Illustrator
Keynote
Powerpoint